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Stories that inspire

Stories to help you bring your best ideas to life.
Inspiration about chatbots, marketing and conversational apps.

Featured article

Digital Car Buying Experiences Keep Automakers in the Fast Lane

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Customer Service

Conversational Messaging

Sales

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March 23, 2021

Allianz Spain and Allianz Portugal team up with Hubtype to add WhatsApp to their omnichannel support

Customer Service

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Sales

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July 7, 2020

Digital Car Buying Experiences Keep Automakers in the Fast Lane

Chatbots

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Customer Service

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Sales

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June 23, 2020

How Fashion is Digitizing High-Touch Customer Service

Marketing

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Sales

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June 16, 2020

What Ecommerce Leaders Are Doing to Prepare for Black Friday

Conversational Messaging

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Customer Service

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Sales

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April 8, 2020

Phone IVR Deflection to WhatsApp for Enterprise Businesses

Conversational Messaging

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Customer Service

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Sales

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March 24, 2020

Digital Customer Experiences Are Urgent in the Wake of COVID-19

Conversational Messaging

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Sales

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February 8, 2019

Multichannel Strategy: How Chatbots Make it Possible

Conversational Messaging

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Customer Service

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Marketing

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Sales

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January 18, 2019

Conversational CRM: Improving Sales Funnels with Messaging

Conversational Messaging

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Customer Service

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Marketing

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Sales

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January 3, 2019

Different Types of Chatbots: Which One Is Right for Your Business?

Marketing

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Sales

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December 11, 2018

How Conversational Commerce Boosts Online Sales

Chatbots

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Sales

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November 21, 2018

How a Sales Chatbot Can Maximize Your Black Friday Sales