Whitepaper: A Comprehensive Guide to Conversational Apps

Beyond chatbots - how messaging apps drive meaningful customer experiences

Between the growth of messaging, the democratization of automation, and a power shift from businesses to customers – the time to implement conversational strategies is now.

This 22-page whitepaper published in Q1 2020 explains how conversational apps are driving the single largest paradigm shift in business today. It discusses how we got here, what it means for businesses, and what you need to know to keep up.

Topics include:

  • How customer engagement for enterprise businesses has transformed
  • How conversational apps help empower, transform and elevate business
  • Industries ripe for conversational apps
  • A guide to building conversational apps and experiences

Download the Whitepaper: A Comprehensive Guide to Conversational Apps

This timely whitepaper analyzes the factors that led to the fall of chatbots and the rise of conversational messaging.

Download the Whitepaper: A Comprehensive Guide to Conversational Apps

Do you have existing traffic to switch? *

Traffic refers to the number of unique contacts who contact your company over WhatsApp or Messaging channels

How many unique people contact your support department each month across all channels? (Including email, phone, forms, and others)

This timely whitepaper analyzes the factors that led to the fall of chatbots and the rise of conversational messaging.

Do you have existing traffic to switch? *

Traffic refers to the number of unique contacts who contact your company over WhatsApp or Messaging channels

How many unique people contact your support department each month across all channels? (Including email, phone, forms, and others)