Whitepaper: Conversational Strategies in Banking and Insurance

How banking and insurance companies are using messaging over the next 3 years

Insurers and banks are in the middle of a digital evolution, where only the most efficient and adaptive will survive.

This 22-page whitepaper published in Q1 2020 evaluates how messaging is a critical tool to survival in the age of digital challengers and changing consumer expectations. Messaging will transform both industries, adding real and necessary value to customer experiences.

Topics include:

  • Why banks and insurers must act now
  • Bridging the consumer-company communication gap
  • Reimagining banks in the digital era
  • Surviving disruption in the insurance industry

Download the Whitepaper: Conversational Strategies in Banking and Insurance

This timely whitepaper includes an overview of factors relating to the digital disruption currently occuring in the customer-facing segments of the banking and insurance industries.

Download the Whitepaper: Conversational Strategies in Banking and Insurance

Do you have existing traffic to switch? *

Traffic refers to the number of unique contacts who contact your company over WhatsApp or Messaging channels

How many unique people contact your support department each month across all channels? (Including email, phone, forms, and others)

This timely whitepaper includes an overview of factors relating to the digital disruption currently occuring in the customer-facing segments of the banking and insurance industries.

Do you have existing traffic to switch? *

Traffic refers to the number of unique contacts who contact your company over WhatsApp or Messaging channels

How many unique people contact your support department each month across all channels? (Including email, phone, forms, and others)