With increasing competition online, it’s becoming harder than ever for marketing teams to win the attention–and loyalty–of customers. Increasing engagement at a personal level with one-on-one conversations is the new competitive differentiator for brands.
With Hubtype, omnichannel marketing at scale is made possible by combining powerful, intelligent chatbots and humans.
Automate key elements of the entire customer journey from discovery to desire, purchase, delivery, purchasing again and finally promoting. Create a personalized experience for every customer and make communicating with your brand more enjoyable.
Innovate beyond monotonous contact forms and start a conversation with your brand right away from digital ads, social media and your website. Gather and analyze customer feedback and data and continuously optimise your chatbot for the perfect experience that drives results.
Integrate with your helpdesk or CRM, analytics and APIs you depend on to align with your current processes. Make your full software stack work together with seamless integration.
Conversational messaging drives engagement, customer loyalty and increased revenue with a feedback-oriented approach to marketing. Automation of conversational messaging allows you to listen to your potential customer’s needs and adapt, never missing an opportunity to build value for your brand or bottom line.
Engage with your customers in a more direct and personal way than ever before. Make interactions with your brand enjoyable for all customers, on whatever channel they prefer.