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Hubtype chatbot platform UI: Initiates luggage selection flow with text prompts, detecting intent for cabin or hold bag.
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How Wizz Air transformed customer service with automation in just 8 weeks
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Helena Guardans’ Lessons on Equity, Balance, and Showing Up Fully
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Scaling Personalisation in Retail with Messaging and Chat
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Contact Centers and Messaging Channels

How modern contact centers can use messaging to improve customer experience and boost KPIs.
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WEBINAR

The role of WhatsApp in building better customer experiences

An expert discussion about the impact of messaging on both current and future strategies for customer support, sales, and communications.
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