With Hubtype, we’ve automated 85% of our WhatsApp interactions, reducing the operational load and speeding up customer service. This has allowed us to reduce calls, improve efficiency, and offer a faster, more convenient experience for our customers.

We’ve significantly reduced costs and improved efficiency by automating 80% of our conversations in a short time. Hubtype’s support has been essential to what we’ve achieved with Austral.

Thanks to Hubtype’s conversational apps technology we were able to automate complex use cases like adding a bag to a booking. What used to be a costly support ticket is now an automated upsell!

What really makes a company stand out are the people who form it, and Hubtype has an incredible team of professionals. Thank you, Hubtype, for such a positive experience!

Hubtype's initiatives improve the value perception of the customer and enable us to track our operations better. Using traditional channels, this is simply not possible. We see it as a relationship evolution with our customers.

We turned our contact hub from a cost center into a revenue generator.

We knew there was room to improve our Trustpilot score to better reflect the experience we deliver to customers. We approached Hubtype to see if they could help by guiding live-chat customers to Trustpilot. They delivered a smart, seamless solution in record time—and the results were impressive: our Trustpilot score increased by 107% in just three months.

Hubtype's conversational platform transformed how we connect with our leads. The ease of using WhatsApp and the personalised approach have significantly improved our ability to reach customers and work more efficiently. It's a huge step forward for our business. WhatsApp is the channel of the present and the future—if you’re not there, you risk losing business.