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Business meeting handshake, smiling man with woman, tech icons overlay (Wi-Fi, chatbot, device), symbolizing digital connectivity.
Chatbots
Conversational Success Stories

Scaling Personalisation in Retail with Messaging and Chat

by Marc Caballé, Hubtype CEO & Co-Founder

Jun 26, 2025
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WhatsApp
Customer Service
Chatbots

Improving Customer Experience with WhatsApp: Why Messaging Is the CX Core

by Rafał Kochański, VP of International Development

Jun 16, 2025
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Smartphone screen showing messaging app icons including WhatsApp, Telegram, LINE, and WeChat with text comparing traditional call centers to WhatsApp and chatbots
Customer Service
Chatbots

Call Centre Cost Reduction with WhatsApp & Chatbots

by Marc Caballé, Hubtype CEO & Co-Founder

May 6, 2025
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Chat interface showing a user requesting a card block due to wallet theft with options to select the card type for blocking.
Chatbots

Banking Chatbots 101: Benefits, Use Cases, and Statistics

by Rafał Kochański, VP of International Development

Apr 25, 2025
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Business professional using smartphone and laptop, ideal image for WhatsApp Business API articles.
Chatbots

WhatsApp Business App vs WhatsApp Business API

by Rafał Kochański, VP of International Development

Oct 29, 2024
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Airport terminal interior with blurred travelers, overlaid with text 'The Future of Airline Customer Service: Automation Solutions that Deliver Results' on a purple gradient background
Chatbots

The Future of Airline Customer Service: Automation Solutions that Deliver Results

by Rafał Kochański, VP of International Development

Oct 8, 2024
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Woman researching benefits of expert chatbot development partnership on computer in a cozy office setting.
Chatbots

Build vs. Buy: The Best Approach to Chatbot and Conversational AI Development

by Marc Caballé, Hubtype CEO & Co-Founder

Sep 2, 2024
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Businessman in blue shirt checking smartphone with chat message about home insurance cancellation and intent detection illustration
Chatbots
Customer Service

Using LLMs to Remove the Risk of Misinformation: Meet Hubtype's Smart Intents

by Marc Caballé, Hubtype CEO & Co-Founder

May 15, 2024
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Man using smartphone near car, wearing denim jacket; likely searching or messaging while standing outdoors.
Chatbots

Best Insurance Chatbot Use Cases and Examples for 2024

by Rafał Kochański, VP of International Development

Jan 23, 2024
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