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Business meeting handshake, smiling man with woman, tech icons overlay (Wi-Fi, chatbot, device), symbolizing digital connectivity.
Chatbots
Conversational Success Stories

Scaling Personalisation in Retail with Messaging and Chat

by Marc Caballé, Hubtype CEO & Co-Founder

Nov 26, 2024
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Smartphone screen showing messaging app icons including WhatsApp, Telegram, LINE, and WeChat with text comparing traditional call centers to WhatsApp and chatbots
Customer Service
Chatbots

Traditional Call Centres vs. WhatsApp & Chatbots—Which is More Efficient?

by Marc Caballé, Hubtype CEO & Co-Founder

Oct 30, 2024
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Business professional using smartphone and laptop, ideal image for WhatsApp Business API articles.
Chatbots

WhatsApp Business App vs WhatsApp Business API

by Rafał Kochański, VP of International Development

Oct 29, 2024
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Airport terminal interior with blurred travelers, overlaid with text 'The Future of Airline Customer Service: Automation Solutions that Deliver Results' on a purple gradient background
Chatbots

The Future of Airline Customer Service: Automation Solutions that Deliver Results

by Rafał Kochański, VP of International Development

Oct 8, 2024
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Woman researching benefits of expert chatbot development partnership on computer in a cozy office setting.
Chatbots

Build vs. Buy: The Best Approach to Chatbot and Conversational AI Development

by Marc Caballé, Hubtype CEO & Co-Founder

Sep 2, 2024
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Businessman in blue shirt checking smartphone with chat message about home insurance cancellation and intent detection illustration
Chatbots
Customer Service

Using LLMs to Remove the Risk of Misinformation: Meet Hubtype's Smart Intents

by Marc Caballé, Hubtype CEO & Co-Founder

May 15, 2024
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Man using smartphone near car, wearing denim jacket; likely searching or messaging while standing outdoors.
Chatbots

Best Insurance Chatbot Use Cases and Examples for 2024

by Rafał Kochański, VP of International Development

Jan 23, 2024
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Woman gazing out airplane window at clouds and blue sky, experiencing flight travel and aerial view from cabin seat.
Customer Service
Chatbots

Airline Chatbot Benefits, Use Cases, and Examples for 2024

by Marc Caballé, Hubtype CEO & Co-Founder

Dec 21, 2023
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Black Friday sale mannequins with 20%, 30%, 50% discount tags, ideal for retail promotions.
Chatbots
Marketing

How a Sales Chatbot Can Maximize Your Black Friday Sales

by Marc Caballé, Hubtype CEO & Co-Founder

Nov 21, 2023
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