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Split-screen image of elderly man named Mr. Graham looking through a photo album and young woman named Mia drawing on a digital tablet.
Customer Service

5 Tips to Engage Your Customers in the Digital Banking Era

by Magdalena Jarosz,

Dec 12, 2023
Chatbot greeting on smartphone in dim lighting, ideal for self-service support content.
Customer Service

Why Digital Self-Service Matters

by Oleksandr Shymkiv,

Sep 1, 2023
Hands typing on a laptop beside an insurance document with a blue umbrella, emphasizing online insurance processes.
Customer Service

Automated Claims Processing: Use cases and benefits‍

by Angelique Rodrigues,

Jun 23, 2023
Hand holding smartphone with digital shopping icons, ideal for ecommerce or mobile payment topics.
Customer Service

Customer Service as a revenue-driver for Ecommerce

by Angelique Rodrigues,

May 15, 2023
Smartphone displaying floating e-commerce items, enhancing online shopping experience concept.
Customer Service

How to Improve Ecommerce Customer Experience in 2023

by Jenna Alburger,

Mar 31, 2023
Three young adults sitting at a wooden table with laptops, laughing and collaborating in a casual workspace.
Customer Service

5 Ways Creating a Chatbot for Customer Service Helps Your Team

by Marc Caballé, Hubtype CEO & Co-Founder

Feb 18, 2023
User holding credit card while typing on a laptop, ideal for online shopping content.
Customer Service

6 Characteristics of Future-Ready Banking Operations

by Angelique Rodrigues,

Jan 20, 2023
Web design illustration with computer monitor, keyboard, and browser windows. Ideal for digital design resources.
Customer Service

Why your business needs Customer Experience Automation

by Angelique Rodrigues,

Dec 13, 2022
Silhouette of customer service representative with headset working at computer, overlaid with 'Customer Service Automation' text on teal circular background
Customer Service

6 Key Advantages of Customer Service Automation

by Angelique Rodrigues,

Nov 28, 2022

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