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Deliver a banking experience that your customers will actively recommend to their friends and family.
Help customers check bank balances, find ATMs, check interest rates, and much more. Answer questions about credit and get customers the information they need.
Exceed performance standards with intelligent automation. Decrease first response times (FRTs) and escalate conversations to human agents if needed.
Automate questions about bonus points, recurring payments and transfer limits. Help customers securely update account information and reset passwords with ease.
Give your customers peace of mind with reminders about payment and financial processes and notify about relevant news.
Offer immediate help when it matters most. Send notifications about suspicious charges and help customers take action.
Put your customers in control. Help them manage their financial life with important insights about their spending habits.
On average, Hubtype clients reduce service cost per contact by 80%.
Conversational banking resolves most queries in less than 2 minutes.
Reduce frustrating IVR experiences that lead to customer churn.
Automated cross-selling results in a 7% increase in qualified leads.
Quick response times and personalized engagement drives customer satisfaction.
Personalized experiences forge a positive emotional connection with customers.
Decrease calls to contact centers by 50% and free up human resources.
Conversational banking drives engagement by 3x higher.
We've helped some of the world’s leading banks define their conversational banking strategies.
We understand the unique challenges and opportunities that the banking industry faces.