Insurance buyers want clear, transparent information. They also want smooth, hassle-free interactions.
Onboarding is often a complicated journey involving labor-intensive steps that adds costs, delays, and leads to a poor customer experience. Purposeful automation on messaging apps makes for a better, faster onboarding experience.
Set up triggers and notifications to add transparency to the claims process. Keeping customers updated about their claims significantly impacts customer satisfaction.
Simplify the claims process and offer customers the help they need 24/7. After an accident or incident of theft, immediate service helps you alleviate customer anxiety, not add to it.
Hubtype helps you turn website visitors into sales. Build out a conversational experience that gives potential customers the information they need to take the next step.
Great customer experience starts before the claim with relevant information and education. With conversational insurance, you eliminate the confusion that leads to customer service calls.
Encourage customers to leave positive reviews and collect their feedback. Gathering timely feedback through messaging increases the likelihood of getting a response.
Conversational insurance helps you cross-sell and upsell for increase revenue.
On average, our customers decrease calls to contact centers by 50%.
Conversational insurance is proven to increase NPS by 2X.
Consistent, immediate service makes for happier, loyal customers.