Scale complex use cases on messaging apps

Hubtype helps the world’s leading insurance companies automate claims, reduce frustration, and be there when customers need help.

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Scale complex use cases on messaging apps

Conversational apps in action!

Full claim opening process through Webchat in under 5 min.

Companies that trust Hubtype to transform their customer experiences:

easy jet

Hubtype's initiatives improve the value perception of the customer and enable us to track our operations better. Using traditional channels, this is simply not possible. We see it as a relationship evolution with our customers.

-Jorge Fernández González

Popular Use Cases

Automate insurance

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Connect customers to dedicated advisors

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Automate FAQs and generate quotes

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Send proactives messages

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Leverage ChatGPT

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Automate Claims

Simplify the claims process and offer customers the help they need 24/7. After an accident or incident of theft, immediate service helps you alleviate customer anxiety, not add to it.

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Automate Claims


Connect Customers to Dedicated Advisors

Hubtype is the secure way for insurance advisors to connect with customers from their personal devices. Through more personal communication, agents foster relationships that yield renewals, upsells, and cross-sells.

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Automate FAQs and Generate Quotes

Help customers compare plans, generate policy quotes, check expiration dates, and get information on unpaid insurance premiums. With Hubtype, most insurers see up to 80% of cases handled with automation. When necessary, the bot will seamlessly hand over the conversation to a human agent.

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human agents


Send proactive messages

Helpful reminders that drive revenue. Send customers policy renewal reminders, customized offers, weather updates, and more.

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Proactive messages


Take conversations to the next level with ChatGPT

Generative AI (like ChatGPT) has the potential to be a major game-changer. It can tackle a wide range of use cases, with little fine-tuning required. This significantly speeds up development time. Hubtype makes it easy for companies to test, learn, and thrive in this new ecosystem.

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Haven’t found your use case?

Hubtype works with the world’s leading insurers to build bespoke messaging experiences. We’ll help you define your unique use case and objectives, and develop a roadmap for success.

Speak to a conversational strategist  

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Maturity level

Calculate your conversational CX maturity level

This self-assessment is the first step brands can take to measure the current state of their Conversational CX and evaluate future readiness.

Taking the stress and cost out of roadside assistance

We helped one of Spain’s leading insurance companies automate roadside assistance requests through WhatsApp, reduce calls by almost 50%, and increase CSAT to 9.2/10.

Secure with ISO Certification

At Hubtype, security is not just a buzzword, it's at the heart of everything we do. We are proud to announce that Hubtype has been awarded the prestigious ISO/IEC 27001:2013 certification.

This certification stands as a testament to our unwavering dedication to ensuring the highest level of security for our clients. We continue to uphold our commitment to providing a secure environment for seamless and confidential interactions.

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