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Chatbots

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AI robot handshake with person symbolizing collaboration and innovation.
Chatbots
Conversational Success Stories

When to Automate and When to Hand Over? Striking the Right Balance in Customer Service.

by Magdalena Jarosz,

Oct 30, 2023
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Hand holding smartphone with chatbot interface and dialogue bubbles, ideal for AI communication articles.
Chatbots

7 Signs You Need an Enterprise Chatbot Platform

by Marc Caballé, Hubtype CEO & Co-Founder

Jul 11, 2023
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Chatbot robot figurine illustrating AI technology, ideal for articles on chatbots versus conversational apps.
Chatbots

Chatbots vs Conversational Apps: Key Differences

by Jenna Alburger,

Jun 30, 2023
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AI chatbot interface in a modern office displays FAQs on floating screens, enhancing user experience and interaction.
Chatbots

FAQ Chatbots: Examples and Best Practices

by Marc Caballé, Hubtype CEO & Co-Founder

May 8, 2023
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Person using smartphone with Google Pay for contactless payment at a Square terminal, illustrating digital transactions.
Chatbots

Fintech Chatbots: A Massive Opportunity for Fintech Companies in 2023

by Jenna Alburger,

Feb 3, 2023
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Chat interface showing a survey, map, and payment details overlay on product cards, indicating interactive customer engagement.
Chatbots

Chatbot Best Practices: The Ultimate Guide in 2023

by Jenna Alburger,

Jan 15, 2023
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Mobile app interface with emoticons and play button icons, depicting social media interactions and user engagement concepts.
Chatbots

Customer Service Chatbots: Examples, Use Cases and Best Practices

by Jenna Alburger,

Jul 8, 2022
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Chat interface showing a user requesting a card block due to wallet theft with options to select the card type for blocking.
Chatbots

Banking Chatbots 101: Benefits, Use Cases, and Statistics

by Jenna Alburger,

May 19, 2022
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Reduce AHT illustration with descending arrows and Hubtype logo on purple background, emphasizing efficiency improvement.
Chatbots

How Insurance Chatbots Reduce Average Handle Time (AHT)

by Jenna Alburger,

May 10, 2022
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