Create customer service automation that your clients love
The only enterprise chatbot platform that goes beyond text-only AI to deliver next-generation automated CS experiences.
Our solutions for your problems
Limited Automation Capabilities
Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.
Limited Automation Capabilities
Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.
Limited Automation Capabilities
Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.
Limited Automation Capabilities
Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.
Limited Automation Capabilities
Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.
Limited Automation Capabilities
Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.
Limited Automation Capabilities
Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.
Limited Automation Capabilities
Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.
Build and scale with our platform
We offer a suite of tools and features that let you build, test and deploy both automated and agent-based journeys at scale. Whether it’s our messaging-first helpdesk, our drag and drop flow builder, or our analytics suite, you’ll have the information you need for customer service automation to scale.
A no-code, drag-and-drop chatbot builder that lets you automate and edit customer journeys fast.
A message-first interface for your admins and agents to manage tickets, queues, and business areas.
A customer service analytics suite built for messaging. Get rigorous information to make quick decisions that improve your CSAT scores.
Absolute security for companies and customers
For our partners, security is critical. Our systems and messaging channels are both extremely secure options for any business looking to build chat-based customer service. Our chats have end-to-end encryption on messages, secure SSL Webhooks, and we are also ISO 27001 certified. For details on our information architecture, security testing and more, contact us below.
Contact UsCut costs with interactive elements
Achieve new levels of efficiency by automating more use cases and queries than ever before. Customers leverage our industry-specific portfolios of interactive elements, combined with AI and decision flows to create experiences that achieve 80% bot compliance.
Boost CSAT with amazing user experiences
Increase your CSAT and NPS scores by providing faster, more intuitive self-service with seamless agent handover when required. Provide users with a unified blend of bot and human interactions that deliver smooth experiences that result in a 2X increase in CSAT scores.
Level-up your tech stack
Hubtype integrates seamlessly with your tech stack, giving you all the benefits of our next-generation automation without having to change your existing technologies. We integrate with your CRM, helpdesk, Data analytics, CMS or existing AI.
With Hubtype, we’ve automated 85% of our WhatsApp interactions, reducing the operational load and speeding up customer service. This has allowed us to reduce calls, improve efficiency, and offer a faster, more convenient experience for our customers.
We’ve significantly reduced costs and improved efficiency by automating 80% of our conversations in a short time. Hubtype’s support has been essential to what we’ve achieved with Austral.
Thanks to Hubtype’s conversational apps technology we were able to automate complex use cases like adding a bag to a booking. What used to be a costly support ticket is now an automated upsell!
What really makes a company stand out are the people who form it, and Hubtype has an incredible team of professionals. Thank you, Hubtype, for such a positive experience!
Hubtype's initiatives improve the value perception of the customer and enable us to track our operations better. Using traditional channels, this is simply not possible. We see it as a relationship evolution with our customers.
We turned our contact hub from a cost center into a revenue generator.
We knew there was room to improve our Trustpilot score to better reflect the experience we deliver to customers. We approached Hubtype to see if they could help by guiding live-chat customers to Trustpilot. They delivered a smart, seamless solution in record time—and the results were impressive: our Trustpilot score increased by 107% in just three months.
Hubtype's conversational platform transformed how we connect with our leads. The ease of using WhatsApp and the personalised approach have significantly improved our ability to reach customers and work more efficiently. It's a huge step forward for our business. WhatsApp is the channel of the present and the future—if you’re not there, you risk losing business.
Start automating beyond what you thought was possible
Contact our sales team and we can prepare a personalized demo for the use case, queries and channels you need.