Create customer service automation that your clients love

The only enterprise chatbot platform that goes beyond text-only AI to deliver next-generation automated CS experiences.

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Text only automation

Graphical elements

Trusted by the world's most customer-centric brands

More than a chatbot

Cut costs with interactive elements

Achieve new levels of efficiency by automating more use cases and queries than ever before. Customers leverage our industry-specific portfolios of interactive elements, combined with AI and decision flows to create experiences that achieve 80% bot compliance.

Boost CSAT with amazing user experiences

Increase your CSAT and NPS scores by providing faster, more intuitive self-service with seamless agent handover when required. Provide users with a unified blend of bot and human interactions that deliver smooth experiences that result in a 2X increase in CSAT scores.

Test and scale with our professional toolkit

We offer a suite of tools and features that let you build, test and deploy both automated and agent-based journeys at scale. Whether it’s our messaging-first helpdesk, our drag and drop flow builder, or our analytics suite, you’ll have the information you need to scale.

A message-first interface for your admins and agents to manage tickets, queues, and business areas.

A no-code, drag-and-drop chatbot builder that lets you automate and edit customer journeys fast.

A customer service analytics suite built for messaging. Get rigorous information to make quick decisions that improve your CSAT scores.

Secure for businesses and customers

Hubtype works with some of the biggest Insurance and Banking services in the world. Our systems and messaging channels are both extremely secure options for any business looking to build chat-based customer service. Our chats have end-to-end encryption on messages, secure SSL Webhooks, and more. For details on our information architecture, security testing and more, contact us below.

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Level-up your tech stack

Hubtype integrates seamlessly with your tech stack, giving you all the benefits of our next-generation automation without having to change your existing technologies. We integrate with your CRM, helpdesk, Data analytics, CMS or existing AI.

Drive results with Hubtype

80%

Automation accuracy

40%

Call reduction

2x

Customer satisfaction

4x

Resolution time decrease

5x

Sales conversions

Start automating beyond what you thought was possible

Contact our sales team and we can prepare a personalized demo for the use case, queries and channels you need.

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