AI Agents for WhatsApp & Business Messaging
Design, launch, and manage AI agents with enterprise-grade security and scalability. Boost efficiency, increase sales, and elevate customer experience.
Enterprise-Ready Platform for AI Agents
Create and scale AI agents across WhatsApp and other messaging channels. Full control, full security, maximum impact on sales and CX. Design journeys, build experiences, and track results—all in one place.
Design conversational journeys in minutes with a highly visual, intuitive editor.
Manage every interaction effortlessly with a clean, visual, and easy-to-use workspace.
Measure what matters. Spot where your customers get stuck and uncover opportunities to enhance their experience and boost results.
Absolute security for companies and customers
For our partners, security is critical. Our systems and messaging channels are both extremely secure options for any business looking to build chat-based customer service. Our chats have end-to-end encryption on messages, secure SSL Webhooks, and we are also ISO 27001 certified. For details on our information architecture, security testing and more, contact us below.
Contact UsCut costs with interactive elements
Achieve new levels of efficiency by automating more use cases and queries than ever before. Customers leverage our industry-specific portfolios of interactive elements, combined with AI and decision flows to create experiences that achieve 80% bot compliance.
Boost CSAT with amazing user experiences
Increase your CSAT and NPS scores by providing faster, more intuitive self-service with seamless agent handover when required. Provide users with a unified blend of bot and human interactions that deliver smooth experiences that result in a 2X increase in CSAT scores.
Level-up your tech stack
Hubtype integrates seamlessly with your tech stack, giving you all the benefits of our next-generation automation without having to change your existing technologies. We integrate with your CRM, helpdesk, Data analytics, CMS or existing AI.
Start automating beyond what you thought was possible
Contact our sales team and we can prepare a personalized demo for the use case, queries and channels you need.
We answer your questions
Hubtype is an agentic CX platform for designing, deploying, and managing AI agents on WhatsApp and other messaging channels. It's built for companies with high conversation volume, where scalability and security determine what can actually be automated.
Hubtype builds conversational infrastructure so that messaging channels like WhatsApp, Instagram, Messenger, or webchat function as sales and support channels with transactional capability. This includes AI Agents specialized in Sales, Customer Service, and Marketing for your customers, plus internal Agents for your team (Copilot, Data Capture, QA, and Analytics) coordinated by a central Orchestrator, along with the Flow Builder to design flows without code and a centralized Helpdesk.
Hubtype integrates with your CRM, helpdesk, analytics suite, or existing AI, including tools like Salesforce, Zendesk, and Contentful, without you having to replace your tech stack. You power it up with conversational capabilities on top of what you've already built.
WhatsApp is where the conversation with your customers already happens: 92% of people already carry it in their pocket, with an average open rate of 98%, far above any other digital channel. The WhatsApp Business API has existed for businesses since 2018; Hubtype was an official Meta partner from day one, in Spain.