Hubtype's Success Stories

Explore real-world success stories, in-depth analyses, and quantifiable results achieved through tailored enterprise chatbot platform that goes beyond text-only AI.

Trusted by the world's most customer-focused brands
Alianz
Decathlon
Mango
Levis
Michael Kors
Volkswagen
Occident
Zurich
Jet Smart
Cooltra
Coches
Wizz Air
Easy Jet
Air Europa
107%
lift in Trustpilot score
Airlines

How easyJet increased its Trustpilot score by 107% in just 3 months

easyJet used webchat automation to streamline feedback collection, leading to a 51% increase in Trustpilot reviews and a 107% boost in its overall score in just three months.
READ CASE STUDY
Wizz Air aircraft in flight with distinctive pink and white livery featuring transparent Wizz logo overlay against blue sky background.
70%
Interactions Automated
Airlanes

How Wizz Air transformed customer service with automation in just 8 weeks

Wizz Air partnered with Hubtype to automate 70% of queries, reduce call centre volume, and handle 250,000 interactions monthly.
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Silhouette of person wearing cap sitting in airport terminal with large windows overlooking parked aircraft during sunset or sunrise.
74%
Faster process
Airlanes

How a low-cost airline achieved record growth with automation and WhatsApp

Hubtype helped a leading European low-cost airline increase automation from 30% to 68%, reduce call center volume by 28%, and achieve a 9.6 customer satisfaction score.
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Multiasistencia digital services logo overlaid on blurred image of person using laptop and smartphone for remote assistance and support.
15%
Call Deflection
Insurance

How Multiasistencia adds value to customer service interactions?

Discover how Multiasistencia improved customer service and increased agent productivity.
READ CASE STUDY
Roadside assistance technician wearing high visibility orange safety vest examining vehicle tire during emergency service call on white car.
40%
Cost Reduction
Insurance

Taking the stress and cost out of roadside assistance

Hubtype helped one of Spain’s leading insurance companies automate roadside assistance requests through WhatsApp.
READ CASE STUDY
Bankia logo overlaid on blurred image of person making credit card payment at point of sale terminal with card machine visible.
3X
Higher Engagement
Banking

More communication and less formality has a real business impact

Bankia streamlines customer support for complex loans and mortgages with WhatsApp.
READ CASE STUDY

Start automating beyond what you thought was possible

Start automating
beyond what you thought was possible

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