CASE STUDIES
Hubtype's Success Stories
Explore real-world success stories, in-depth analyses, and quantifiable results achieved through tailored enterprise chatbot platform that goes beyond text-only AI.
Most popular case studies
![](https://cdn.prod.website-files.com/5fbd0d2e5cfe50b164243272/667d57830b5464bf3a848f05_Thumbnail_easyjet.png)
Jun 27, 2024
How a low-cost airline achieved record growth with automation and WhatsApp
Hubtype helped a leading European low-cost airline increase automation from 30% to 68%, reduce call center volume by 28%, and achieve a 9.6 customer satisfaction score.
![](https://cdn.prod.website-files.com/5fbd0d2e5cfe50b164243272/64c13052c7bfab7a5ed3150f_Multiasistencia.png)
Oct 22, 2023
How Multiasistencia adds value to customer service interactions?
Discover how Multiasistencia improved customer service and increased agent productivity.
![](https://cdn.prod.website-files.com/5fbd0d2e5cfe50b164243272/6479f1e99bbe29f33cc28d42_abbilyn-rurenko-_rKyZJ40Dxo-unsplash.jpg)
May 27, 2023
Taking the stress and cost out of roadside assistance
Hubtype helped one of Spain’s leading insurance companies automate roadside assistance requests through WhatsApp.
![](https://cdn.prod.website-files.com/5fbd0d2e5cfe50b164243272/64d25f8756598d6dc1fd2025_Frame%202306.png)
Mar 12, 2022
More communication and less formality has a real business impact
Bankia streamlines customer support for complex loans and mortgages with WhatsApp.