CASE STUDIES

Hubtype's Success Stories

Explore real-world success stories, in-depth analyses, and quantifiable results achieved through tailored enterprise chatbot platform that goes beyond text-only AI.

Most popular case studies

Jun 27, 2024

How a low-cost airline achieved record growth with automation and WhatsApp

Hubtype helped a leading European low-cost airline increase automation from 30% to 68%, reduce call center volume by 28%, and achieve a 9.6 customer satisfaction score.

Oct 22, 2023

How Multiasistencia adds value to customer service interactions?

Discover how Multiasistencia improved customer service and increased agent productivity.

May 27, 2023

Taking the stress and cost out of roadside assistance

Hubtype helped one of Spain’s leading insurance companies automate roadside assistance requests through WhatsApp.

Mar 12, 2022

More communication and less formality has a real business impact

Bankia streamlines customer support for complex loans and mortgages with WhatsApp.