An executive guide about conversational banking, the technology that drives it, and how industry leaders can adapt.Read it now
Recent shifts in customer expectations and behavior have accelerated the trend towards conversational banking. As customers take their transactions from the branches to the digital channels, they are embracing messaging in a whole new way.
This report is an in-depth look at conversational applications-the technology behind a new type of banking experience. What they are, why they matter, and how global banks use them to add value to their business models.