Blog by Hubtype

Inspiration about Conversational AI, User Experience, Business Communication, Messaging and Chat, and Conversational Apps.

Professional businessman in dark suit checking smartphone near modern glass building with 'WhatsApp Webviews Explained' text

WhatsApp Webviews Explained: Features, Benefits, and Implementation Strategies

by Marc Caballé, Hubtype CEO & Co-Founder

January 15, 2025
READ MORE

All blog posts

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Categories
Sales
WhatsApp
Chatbots
Conversational Success Stories
Conversational Messaging
Life at Hubtype
Customer Service
Marketing
Woman using phone for online banking, holding credit card, illustrating digital transactions.
Conversational Messaging

The Ultimate Guide to Conversational Banking in 2023

by Marc Caballé, Hubtype CEO & Co-Founder

Jan 1, 2023
READ MORE
Robotic arm representing AI chatbot training and success strategies.
Conversational Messaging

How to Train a Chatbot: 8 Effective Tips for Training AI

by Jenna Alburger,

Dec 21, 2022
READ MORE
Web design illustration with computer monitor, keyboard, and browser windows. Ideal for digital design resources.
Customer Service

Why your business needs Customer Experience Automation

by Angelique Rodrigues,

Dec 13, 2022
READ MORE
Silhouette of customer service representative with headset working at computer, overlaid with 'Customer Service Automation' text on teal circular background
Customer Service

6 Key Advantages of Customer Service Automation

by Angelique Rodrigues,

Nov 28, 2022
READ MORE
AI chat bot icon with colorful gradient, ideal for conversational AI topics.
Conversational Success Stories

Companies Using Conversational AI: 5 Successful Examples

by Jenna Alburger,

Sep 9, 2022
READ MORE
Amazon box character figure standing on Dell laptop keyboard with power adapter and soft background
Conversational Messaging

What We Can Learn from Amazon's Self-Service CS Model

by Jenna Alburger,

Aug 2, 2022
READ MORE
Woman on bike holding smartphone and smiling, with a basket of colorful flowers, outdoor urban setting.
Conversational Messaging

Messenger-based support is now the second most used support channel

by Jenna Alburger,

Jul 25, 2022
READ MORE
Mobile app interface with emoticons and play button icons, depicting social media interactions and user engagement concepts.
Chatbots

Customer Service Chatbots: Examples, Use Cases and Best Practices

by Jenna Alburger,

Jul 8, 2022
READ MORE
Person in headset on video call using laptop, reclining on sofa with feet on table, coffee cup nearby, home office setting.
Conversational Messaging

New Technology and User Adoption with Dr. Nicola Millard

by Jenna Alburger,

Jul 4, 2022
READ MORE
WhatsApp Business app screen showing text 'A simple, secure and reliable way for businesses to connect with their customers' on smartphone display
Conversational Success Stories

The Rise of Conversational Commerce in South Africa

by Jenna Alburger,

Jul 1, 2022
READ MORE
Reduce AHT illustration with descending arrows and Hubtype logo on purple background, emphasizing efficiency improvement.
Chatbots

How Insurance Chatbots Reduce Average Handle Time (AHT)

by Jenna Alburger,

May 10, 2022
READ MORE
Smiling woman in yellow top making heart gesture, surrounded by social media icons and engagement metrics on pink background.
Conversational Success Stories

Chat-Based Shopping Platform Closes $12M Funding Round

by Jenna Alburger,

Apr 29, 2022
READ MORE
E-commerce website on computer screen with delivery truck, airplane, and location icon, showcasing online shopping and logistics.
Conversational Messaging

How to Build a Modern Ecommerce Tech Stack

by Jenna Alburger,

Apr 14, 2022
READ MORE
Abstract mobile banking scene with smartphone and credit card, ideal for WhatsApp API articles.
Conversational Messaging

WhatsApp Banking API: How Financial Institutions Can Use WhatsApp

by Jenna Alburger,

Apr 8, 2022
READ MORE
Woman using laptop and credit card, representing online banking with challenger banks.
Chatbots

The Rise of Challenger Banks: 5 Key Takeaways for Industry Leaders

by Jenna Alburger,

Apr 8, 2022
READ MORE
Chat app interface on smartphones, showing call and message screens. Suitable for communication technology content.
Conversational Messaging

Conversational Customer Engagement—The Ultimate Guide

by Jenna Alburger,

Mar 18, 2022
READ MORE
Online shopping on smartphone with credit cards, showcasing e-commerce and digital retail trends.
Conversational Messaging

Conversational CX: The Future of Customer Communication

by Jenna Alburger,

Mar 10, 2022
READ MORE
Person using laptop in creative workspace, ideal for home office or remote work articles.
Conversational Messaging

Different Types of Chatbots: Which is One Right for your Business?

by Jenna Alburger,

Feb 9, 2022
READ MORE
Smiling woman in yellow sweater using smartphone against orange background, ideal for conversational UI themes.
Conversational Messaging

How Conversational UI Powers Better User Experiences (with Examples)

by Jenna Alburger,

Feb 7, 2022
READ MORE
Hand typing chat messages on smartphone in dark, highlighting mobile communication and technology interaction.
Chatbots

Enterprise Chatbots: Improve CX at the Enterprise Level

by Jenna Alburger,

Jan 13, 2022
READ MORE
Meeting at wooden table with laptops and tablets, showcasing teamwork and collaboration for Hubtype.
Conversational Messaging

5 Effective Tips For Planning Your Conversational Strategy

by Jenna Alburger,

Dec 27, 2021
READ MORE
Orchestra performing on stage with conductor, violin, cello, flute, trumpet, and harp players in formal attire against a pink background.
Conversational Messaging

Omnichannel Orchestration: How to Coordinate a Seamless Customer Journey

by Jenna Alburger,

Nov 30, 2021
READ MORE
Mobile payment integration with credit card and cash, ideal for finance and technology topics.
Conversational Messaging

CRM WhatsApp Integration: Scale Your Customer Communication The Right Way

by Jenna Alburger,

Oct 26, 2021
READ MORE
Businesswoman presenting a strategy on a whiteboard during a team meeting in a modern office setting.
Conversational Messaging

10 Steps to Build a Customer Experience Business Case

by Jenna Alburger,

Sep 28, 2021
READ MORE
10 Tips for Ecommerce Success, insights by Rob van den Boogaard.
Customer Service

10 Tips to Improve Ecommerce Customer Service: Insights from Rob van den Boogaard

by Jenna Alburger,

Sep 3, 2021
READ MORE
Aerial view of Barcelona's cityscape with La Rambla, highlighting vibrant architecture and tourism.
Conversational Messaging

Catalonia’s tourism board innovates during the pandemic and prepares for future success

by Gordon McConnell,

Jun 8, 2021
READ MORE
Mobile messaging technology in action, person texting on smartphone for seamless communication.
Conversational Messaging

Multichannel Messaging Technology: Key Features and Benefits

by Jenna Alburger,

May 27, 2021
READ MORE
Open office with employees using computers, showcasing modern customer service technology.
Customer Service

12 Ways Technology Will Change Customer Service

by Jenna Alburger,

May 20, 2021
READ MORE
User interacting with omnichannel messaging platform on smartphone, illustrating business communication technology.
Conversational Messaging

3 Key Benefits of an Omnichannel Messaging Platform

by Jenna Alburger,

May 6, 2021
READ MORE
Person with headphones working at computer, illustrating ticketing system best practices.
Customer Service

Ticketing System Best Practices: Manage Your Ticket Queue Like a Pro

by Jenna Alburger,

Apr 29, 2021
READ MORE
No results found
Please try other keywords

Stay tuned with our best updates

Get exclusive, early access to community-driven materials and stay up to date on new product features and releases from Hubtype.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
By subscribing you agree to our Privacy Policy and consent to receive updates.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.