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Conversational Messaging

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Man walking in parking lot, pulling suitcase and using smartphone, with cars and family in background, capturing travel convenience.
Conversational Messaging

How Travel Companies Can Use Messaging Apps to Turn Support Tickets into Profit

by Rafał Kochański, VP of International Development

Jun 19, 2024
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Search bar with query “Why WhatsApp is more secure than email?” over blurred background of person typing.
Conversational Messaging
WhatsApp

Why WhatsApp is More Secure Than Email for Business Communication

by Marc Caballé, Hubtype CEO & Co-Founder

Jun 12, 2024
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A smiling man wearing glasses and a black jacket stands on a city street while looking at his smartphone, which displays a message offering 20% off auto insurance, with options to “Request a simulation” or “Speak to an agent.”
Conversational Messaging

Why WhatsApp is a Game-Changer for Insurance Lead Generation and Sales

by Rafał Kochański, VP of International Development

Jun 5, 2024
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Mobile chat UI showcasing customer service interactions, including survey, map, payment options, and Nike shoe suggestions.
Conversational Messaging

Conversational Apps: What They Are and Why They Matter

by Marc Caballé, Hubtype CEO & Co-Founder

May 31, 2024
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User interacting with smartphone, rating five stars, symbolizing customer feedback and engagement.
Conversational Messaging

5 Barriers to Customer-Centricity (And How to Overcome Them)

by Jenna Alburger,

May 31, 2024
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Person focused on smartphone screen in dimly lit setting, wearing glasses and casual attire, reflecting mobile technology usage.
Conversational Messaging

Customer Communication Preferences: 2024 Report

by Marc Caballé, Hubtype CEO & Co-Founder

May 30, 2024
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Hubtype and WhatsApp collaboration banner with text 'Connecting Customers with Confidence' on purple gradient background
Conversational Messaging

Using WhatsApp for Insurance: Improving Agent-Policyholder Communication

by Rafał Kochański, VP of International Development

May 23, 2024
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Traveler at airport checks flight on smartphone, adds baggage via app pop-up; enhancing airport efficiency and convenience.
Conversational Messaging

Future-Proofing Airline Communications with Conversational AI

by Rafał Kochański, VP of International Development

May 9, 2024
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Customer service chat: Advisor assists man with flight issue via messaging.
Conversational Messaging

Mastering Messaging: Building On Your CRM Communications

by Marc Caballé, Hubtype CEO & Co-Founder

May 2, 2024
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