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Chatbots
Customer Service

Frictionless Shopping: Amazon Continues Its War on Friction in 2020

by Marc Caballé, Hubtype CEO & Co-Founder

Jul 28, 2020
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Customer Service
Sales

Digital Car Buying Experiences Keep Automakers in the Fast Lane

by Marc Caballé, Hubtype CEO & Co-Founder

Jul 7, 2020
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Chatbots enhancing CRM effectiveness; devices and packaging represent workflow efficiency.
Conversational Messaging
Customer Service

Conversational CRM: Improving Sales Funnels with Messaging

by Marc Caballé, Hubtype CEO & Co-Founder

Jan 18, 2019
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Man in suit shaking hands in a business meeting, symbolizing professional agreement.
Conversational Messaging
Customer Service

Why Enterprise Chatbots are Essential in Today's Business

by Marc Caballé, Hubtype CEO & Co-Founder

Jan 2, 2019
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Man in white shirt using smartphone for customer service communication tools.
Conversational Messaging
Customer Service

Why WhatsApp is the Tool Your Customer Service Team Needs

by Marc Caballé, Hubtype CEO & Co-Founder

Dec 18, 2018
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Chatbot interacting with users to enhance customer experience through innovation.
Customer Service

Customer Experience Innovation: Industries Improved by Bots

by Marc Caballé, Hubtype CEO & Co-Founder

Dec 7, 2018
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Open office space with three people at a table, illustrating modern collaborative work environment.
Customer Service

Live Agent Chat: A Necessity or a Thing of the Past?

by Eric Pitarch, Hubtype CEO & Co-Founder

Nov 23, 2018
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Child interacting with robot assistant in public setting, showcasing chatbot technology and human-robot interaction.
Conversational Messaging
Customer Service

Managing the Chatbot Human Handoff: Tips for Success

by Eric Pitarch, Hubtype CEO & Co-Founder

Nov 15, 2018
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Chatbot robot toy on desk beside laptop, ideal for AI and customer service topics.
Conversational Messaging
Customer Service

How to Access the WhatsApp Business API: Getting Started

by Eric Pitarch, Hubtype CEO & Co-Founder

Aug 1, 2018
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