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Three young adults sitting at a wooden table with laptops, laughing and collaborating in a casual workspace.
Customer Service

5 Ways Creating a Chatbot for Customer Service Helps Your Team

by Marc Caballé, Hubtype CEO & Co-Founder

Feb 18, 2023
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User holding credit card while typing on a laptop, ideal for online shopping content.
Customer Service

6 Characteristics of Future-Ready Banking Operations

by Angelique Rodrigues,

Jan 20, 2023
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Web design illustration with computer monitor, keyboard, and browser windows. Ideal for digital design resources.
Customer Service

Why your business needs Customer Experience Automation

by Angelique Rodrigues,

Dec 13, 2022
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Silhouette of customer service representative with headset working at computer, overlaid with 'Customer Service Automation' text on teal circular background
Customer Service

6 Key Advantages of Customer Service Automation

by Angelique Rodrigues,

Nov 28, 2022
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10 Tips for Ecommerce Success, insights by Rob van den Boogaard.
Customer Service

10 Tips to Improve Ecommerce Customer Service: Insights from Rob van den Boogaard

by Jenna Alburger,

Sep 3, 2021
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Open office with employees using computers, showcasing modern customer service technology.
Customer Service

12 Ways Technology Will Change Customer Service

by Jenna Alburger,

May 20, 2021
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Person with headphones working at computer, illustrating ticketing system best practices.
Customer Service

Ticketing System Best Practices: Manage Your Ticket Queue Like a Pro

by Jenna Alburger,

Apr 29, 2021
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Smartphone with meeting app on laptop keyboard, representing automated customer service.
Customer Service

Automated Customer Service: 7 Powerful Tips for Success

by Jenna Alburger,

Mar 24, 2021
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Hand using a smartphone in the dark, interacting with a glowing chat interface on the screen.
Customer Service

5 Things enterprises need in a customer service chatbot platform

by Jenna Alburger,

Mar 6, 2021
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