Official Business Solution Provider

Turn WhatsApp into your highest-performing customer service channel

Automate and scale end-to-end WhatsApp experiences with AI chatbots and smart flows.

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Companies that trust Hubtype to transform their customer experiences
Securitas Direct
Retorna
Alianz
Decathlon
Mango
Levis
Michael Kors
Volkswagen
Occident
Zurich
Jet Smart
Cooltra
Coches
Wizz Air
Easy Jet
Air Europa
TMB
Grupo Soledad

Automate any use case on WhatsApp

Turn WhatsApp into a business channel that works smarter. Automate conversations across the entire customer journey from first contact to post-sale support. Hubtype helps businesses improve customer experience, increase conversions, and reduce costs without adding extra complexity.

Marketing Flows
Sales Flows
Customer Service Flows
User engaging with Hubtype chatbot offering Black Friday discounts on stylish items, featuring interactive options.

Turn WhatsApp into a high-converting marketing channel with AI-driven automation. Deliver personalized promotions, reminders, and recommendations at the right time - on the app your customers use most. With open rates up to 98% and click-through rates 5x higher than email, WhatsApp automation drives real business growth.

Push Messages & Campaigns
Deliver personalized promotions and time-sensitive offers that drive action
Abandoned Cart Reminders
Re-engage shoppers with timely reminders to complete their purchase
Product & Service Recommendations
Use AI to suggest relevant products based on customer behavior
Man interacting with Hubtype chatbot for trip coverage add-on, displaying options to "Add to my policy"or "Speak to an agent".

Turn WhatsApp into a high-converting sales channel. Automate lead qualification, personalize recommendations, and complete transactions—all within a single conversation. Hubtype helps businesses close deals faster, increase order values, and create a frictionless buying experience.

Instant Quote Generation
Provide real-time pricing and proposals instantly
Order & Subscription Management
Let customers purchase, renew, or modify subscriptions with ease
Hyper-Personalized Recommendations
Use AI to suggest products based on customer behavior
Catalogues & Bookings
Allow customers to browse, select, and book services—all inside WhatsApp
Woman using Hubtype's enterprise chatbot for flight check-in and seat selection, engaging with intuitive UI for seamless booking.

Automate customer service on WhatsApp to reduce costs and speed up resolutions. Answer common questions instantly, deflect calls, and enable AI-powered self-service. When human support is needed, transfer customers without disruption.

IVR Call Deflection
Reduce call center costs by guiding customers to WhatsApp
Automated FAQs & Self-Service
Resolve common questions instantly without human agents
File Sharing & Claims Processing
Make it easy to upload documents and submit claims

An end-to-end
customer journey
inside WhatsApp

Most businesses treat WhatsApp like a call centre, but customers expect more. They want to reschedule flights, approve transactions, and complete purchases—without apps, emails, or calls. Hubtype makes it secure, automated, and seamless, turning WhatsApp into a real customer service and sales channel.

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Attract

Use targeted promotions, personalized offers, and interactive ads to bring customers into WhatsApp.

Hubtype enterprise chatbot alerts flight sale on WhatsApp: Book Europe trip, save 30% today. Mobile notification example.

Assist

Enable product discovery with interactive catalogs, personalized recommendations, and AI-powered pre-sales assistance.

Hubtype chatbot UI showing flight options from London to Spain and Portugal with 'Select flight' button for booking.

Convert

Use Webviews to let customers browse products, select options, and complete purchases—all without leaving WhatsApp. Facilitate one-click payments, cart recovery nudges, and secure checkout inside the conversation.

Hubtype chatbot confirms flight to Spain; image of Barcelona skyline. Action: Choose seats for $450. Enhance travel experience.

Support

Enable self-service with Webviews for order tracking, returns, and appointment modifications—all inside WhatsApp. Deflect calls and automate FAQs while offering an easy transition to human support when needed.

User requests seat change in Hubtype's chatbot; shows seat map with option to select seat 4C.
Coexistence no cambia cómo trabaja el equipo. Cambia lo que la empresa puede gestionar

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Sin Coexistence

El gestor atiende desde su móvil, en WhatsApp

El cliente recibe atención cercana, uno a uno

El número de WhatsApp es el mismo de siempre

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Con Coexistence + Hubtype

Las conversaciones quedan registradas en la plataforma corporativa

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Ese historial queda archivado en servidores corporativos, no en el móvil del gestor

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Si el gestor deja la empresa, el historial y los contactos no se van con él

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La empresa no necesita pedirle al equipo que cambie su forma de operar para ganar control

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Cumplimiento GDPR: fotos de DNI, contratos y documentos sensibles bajo control corporativo

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Automatización disponible: respuestas fuera de horario, plantillas, notificaciones proactivas

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WhatsApp ya es el canal preferido. La pregunta es quién lo gestiona

3.2
billion users

WhatsApp is projected to reach this milestone by 2025, making it the world’s most popular messaging app.

66%
of consumers

Have made a purchase after chatting with a brand on WhatsApp, proving that conversations drive conversions.

72%
of online adults

Prefer messaging businesses over any other channel because it’s faster, easier, and more convenient.

Turn WhatsApp into a business powerhouse with the right automation partner

Most businesses use WhatsApp, but not effectively. Rigid chatbots and manual workflows add friction instead of solving problems. Hubtype changes that. We build custom automation that lowers costs, simplifies operations, and delivers effortless customer experiences that drive real results

Messages Icon

Gestiona las conversaciones de toda la red comercial desde un helpdesk centralizado

Recupera hasta 5 años de historial con fotos, vídeos y notas de voz, más allá de los 6 meses de Meta

Message Bot Icon

Automatiza las conversaciones fuera de horario sin que el cliente note la diferencia

Integra con Salesforce y otros CRM sin registro manual

Cumple GDPR: archiva todas las comunicaciones en servidores corporativos seguros

Messages Question Icon

Asigna conversaciones entre gestores con contexto completo cuando alguien no está disponible

El proceso de alta por gestor toma entre 15 y 20 minutos. Sin cambios en los sistemas del equipo

Meta habilita la tecnología. Hubtype añade lo que la convierte en una herramienta de operación

Helpdesk para agentes de campo

Las conversaciones de todos los gestores llegan a un panel centralizado. La empresa puede asignar conversaciones, ver métricas de respuesta, auditar el tono y garantizar que ningún cliente queda sin atención cuando un gestor no está disponible.

Automation platform

Combine different types of automation technology to deliver CX-enhancing experiences. Conversational apps blend these technologies to go beyond chatbots and create seamless communication between your brand and customers across all messaging channels.

Helpdesk

Manage conversations on a helpdesk designed for messaging, where you can handle multiple tickets at once and fully leverage the efficiencies of messaging channels with Hubtype’s cloud-based solution.

Hubtype enterprise chatbot UI showing flight baggage details, messaging channel options, and car damage selection for users.
Hubtype chatbot interface showing customer chat for loan application, with options to apply or get more info.

WhatsApp drives higher engagement, lower costs, and faster resolutions.
But only if it's done right.

Partner with Hubtype to make it happen.

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