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Fully automate claims, reduce customer churn, and be there when it matters most.
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Call reduction
Resolve questions 5x faster
Cost reduction
Churn reduction
Automate the entire claims process, from initial reporting to final settlement.
Rich user interfaces minimize friction and improve customer satisfaction.
Reduce calls and free up human agents for higher-value work.
Route clients to available agents when needed. Transfer that chat history to avoid repetitive conversations that frustrate policyholders.
Integrate with legacy systems and databases to handle complex workflows. Guide customers through the claims journey seamlessly.
Connect to historical claims data and fraud databases to verify information in real time. Use strong identity verification, like multi-factor authentication.
Hubtype uses webviews, buttons, rich media, and other feature-rich elements to build experiences that go beyond text-only chatbots. Create intuitive experiences for shorter resolution times.
Hubtype gives businesses unrivaled customization abilities. You can integrate with a wide range of systems and APIs to meet your unique requirements and future scalability needs.
Our customers value our ability to add world-leading conversational expertise to their projects. From project managers to NLP engineers, we have the skills to bring your project to market quickly and cost-effectively.
Partnering with Hubtype helps our clients save time, minimize data breaches, and avoid penalties. GDPR is the strongest global data protection regulation, ensuring that companies meet local requirements regardless of the laws they operate under.
Hubtype was one of the first companies to qualify as an official WhatsApp Business Solution Provider. Since then, we’ve helped insurers navigate WhatsApp's changing business policies, service features, and offerings. We’ve also been building experiences on channels like Facebook Messenger, Instagram, Telegram, and Viber, so we know exactly which tools are best to get the conversation going.
You know that customers expect quick answers to simple questions. But what is the business value of meeting those expectations? In this guide, we’ll review 5 steps to build your next business case.
We helped one of Spain’s leading insurance companies automate roadside assistance requests through WhatsApp, reduce calls by almost 50%, and increase CSAT to 9.2/10.
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