Official Business Solution Provider

Turn WhatsApp into your highest-performing customer service channel

Automate and scale end-to-end WhatsApp experiences with AI chatbots and smart flows.

More than 10 years improving Customer Experience for leading brands
Securitas Direct
Retorna
Alianz
Decathlon
Mango
Levis
Michael Kors
Volkswagen
Occident
Zurich
Jet Smart
Cooltra
Coches
Wizz Air
Easy Jet
Air Europa
TMB
Grupo Soledad

Our solutions for your problems

01

Limited Automation Capabilities

Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.

01

Limited Automation Capabilities

Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.

01

Limited Automation Capabilities

Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.

01

Limited Automation Capabilities

Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.

01

Limited Automation Capabilities

Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.

01

Limited Automation Capabilities

Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.

01

Limited Automation Capabilities

Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.

01

Limited Automation Capabilities

Hubtype's Automation Platform enables the creation of advanced chatbots and conversational applications that integrate various automation technologies, such as webviews, conversational flows, and multilingual AI. This allows businesses to automate intricate customer service processes effectively.

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Automate any use case on WhatsApp

Turn WhatsApp into a business channel that works smarter. Automate conversations across the entire customer journey from first contact to post-sale support. Hubtype helps businesses improve customer experience, increase conversions, and reduce costs without adding extra complexity.

User engaging with Hubtype chatbot offering Black Friday discounts on stylish items, featuring interactive options.

Turn WhatsApp into a high-converting marketing channel with AI-driven automation. Deliver personalized promotions, reminders, and recommendations at the right time - on the app your customers use most. With open rates up to 98% and click-through rates 5x higher than email, WhatsApp automation drives real business growth.

Push Messages & Campaigns
Deliver personalized promotions and time-sensitive offers that drive action
Abandoned Cart Reminders
Re-engage shoppers with timely reminders to complete their purchase
Product & Service Recommendations
Use AI to suggest relevant products based on customer behavior
Event & Appointment Reminders
Keep customers on track with automated notifications that reduce no-shows
Man interacting with Hubtype chatbot for trip coverage add-on, displaying options to "Add to my policy"or "Speak to an agent".

Turn WhatsApp into a high-converting sales channel. Automate lead qualification, personalize recommendations, and complete transactions—all within a single conversation. Hubtype helps businesses close deals faster, increase order values, and create a frictionless buying experience.

Instant Quote Generation
Provide real-time pricing and proposals instantly
Order & Subscription Management
Let customers purchase, renew, or modify subscriptions with ease
Hyper-Personalized Recommendations
Use AI to suggest products based on customer behavior
Catalogues & Bookings
Allow customers to browse, select, and book services—all inside WhatsApp
Lead Qualification & Routing
Automatically identify and connect high-intent leads to sales.
Woman using Hubtype's enterprise chatbot for flight check-in and seat selection, engaging with intuitive UI for seamless booking.

Automate customer service on WhatsApp to reduce costs and speed up resolutions. Answer common questions instantly, deflect calls, and enable AI-powered self-service. When human support is needed, transfer customers without disruption.

IVR Call Deflection
Reduce call center costs by guiding customers to WhatsApp
Automated FAQs & Self-Service
Resolve common questions instantly without human agents
File Sharing & Claims Processing
Make it easy to upload documents and submit claims
Order Tracking & Account Management
Let customers check orders and manage accounts anytime
Appointment Scheduling & Reminders
Minimize no-shows with automated scheduling
Feedback & Surveys
Collect insights to improve service
Billing & Payment Assistance
Help customers manage invoices, subscriptions, and payments
User-Agent encrypted chat flow via WhatsApp and Hubtype servers, showcasing secure communication on chatbot platform.Hubtype chatbot adds 23kg bag via enterprise platform, showing booking number input and bag selection with total price update.Hubtype chatbot assists with flight cancellation, offering options: free transfer, advisor chat, or refund for FlyAir users.Hubtype chatbot platform integration with Contentful, Salesforce, Zendesk, and analytics tools in circular layout.

Absolute security for companies and customers

For our partners, security is critical. Our systems and messaging channels are both extremely secure options for any business looking to build chat-based customer service. Our chats have end-to-end encryption on messages, secure SSL Webhooks, and we are also ISO 27001 certified. For details on our information architecture, security testing and more, contact us below.

Contact Us
User-Agent encrypted chat flow via WhatsApp and Hubtype servers, showcasing secure communication on chatbot platform.

Cut costs with interactive elements

Achieve new levels of efficiency by automating more use cases and queries than ever before. Customers leverage our industry-specific portfolios of interactive elements, combined with AI and decision flows to create experiences that achieve 80% bot compliance.

Hubtype chatbot adds 23kg bag via enterprise platform, showing booking number input and bag selection with total price update.

Boost CSAT with amazing user experiences

Increase your CSAT and NPS scores by providing faster, more intuitive self-service with seamless agent handover when required. Provide users with a unified blend of bot and human interactions that deliver smooth experiences that result in a 2X increase in CSAT scores.

Hubtype chatbot assists with flight cancellation, offering options: free transfer, advisor chat, or refund for FlyAir users.

Level-up your tech stack

Hubtype integrates seamlessly with your tech stack, giving you all the benefits of our next-generation automation without having to change your existing technologies. We integrate with your CRM, helpdesk, Data analytics, CMS or existing AI.

Hubtype chatbot platform integration with Contentful, Salesforce, Zendesk, and analytics tools in circular layout.
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KPIs and results of automation using AI agents

Security for companies
and customers

GDPR compliance

Partnering with Hubtype helps clients save time, reduce data breaches, and avoid penalties. GDPR is the strongest global data protection regulation, and we ensure businesses stay compliant with privacy standards, meeting local requirements no matter where they operate. This minimizes legal risks and builds customer trust.

ISO Certification

This certification stands as a testament to our unwavering dedication to ensuring the highest level of security for our clients. We continue to uphold our commitment to providing a secure environment for seamless and confidential interactions.

Start automating beyond what you thought was possible

Start automating
beyond what you thought was possible

Contact our sales team and we can prepare a personalized demo for the use case, queries and channels you need.