Blog by Hubtype

Inspiration about Conversational AI, User Experience, Business Communication, Messaging and Chat, and Conversational Apps.

Hubtype Partners with Aries Global

Hubtype Partners with Aries Global to Power the Future of Conversational Customer Engagement

by Alana Marshall,

June 18, 2025
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Categories
Sales
WhatsApp
Chatbots
Conversational Success Stories
Conversational Messaging
Life at Hubtype
Customer Service
Marketing
Three young adults sitting at a wooden table with laptops, laughing and collaborating in a casual workspace.
Customer Service

5 Ways Creating a Chatbot for Customer Service Helps Your Team

by Marc Caballé, Hubtype CEO & Co-Founder

Feb 18, 2023
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Smartphone with earphones next to credit card and notebook, highlighting mobile technology and finance.
Conversational Messaging

How Gen Z is affecting banking in 2023

by Angelique Rodrigues,

Feb 10, 2023
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Person using smartphone with Google Pay for contactless payment at a Square terminal, illustrating digital transactions.
Chatbots

Fintech Chatbots: A Massive Opportunity for Fintech Companies in 2023

by Jenna Alburger,

Feb 3, 2023
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Remote work setup with laptop, charts, and cat on floor, ideal for remote tech jobs theme.
Life at Hubtype

Reflecting on Hubtype's Transition to Remote Work

by Eva Pasarisas, HR Business Partner

Jan 30, 2023
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Hubtype and Salesforce logos connected, representing integration and collaboration solutions.
Conversational Messaging

Hubtype and Salesforce Service Cloud: Advanced Messaging Automation

by Marc Caballé, Hubtype CEO & Co-Founder

Jan 30, 2023
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User holding credit card while typing on a laptop, ideal for online shopping content.
Customer Service

6 Characteristics of Future-Ready Banking Operations

by Angelique Rodrigues,

Jan 20, 2023
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Robot hands holding smartphone with four-star rating, emphasizing technology and AI-driven customer reviews.
Conversational Messaging

7 Best Hotel Chatbot Use Cases for 2023

by Angelique Rodrigues,

Jan 16, 2023
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Chat interface showing a survey, map, and payment details overlay on product cards, indicating interactive customer engagement.
Chatbots

Chatbot Best Practices: The Ultimate Guide in 2023

by Jenna Alburger,

Jan 15, 2023
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Man in red sweater smiling broadly against a blue wall, illustrating positive customer service experience.
Conversational Messaging

How a Customer Service Chatbot can Create Happy Employees

by Mark Asquith,

Jan 12, 2023
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Illustration of smartphone displaying chat messages with avatars, symbolizing online communication and messaging apps.
Conversational Messaging

Conversational AI Statistics and Market Outlook 2023

by Jenna Alburger,

Jan 11, 2023
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iPhone displaying Instagram Messenger API update, highlighting new chat features against a vibrant gradient background.
Conversational Messaging

How Businesses Can Use the Instagram Messenger API in 2023

by Jenna Alburger,

Jan 3, 2023
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Woman using phone for online banking, holding credit card, illustrating digital transactions.
Conversational Messaging

The Ultimate Guide to Conversational Banking in 2023

by Marc Caballé, Hubtype CEO & Co-Founder

Jan 1, 2023
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Robotic arm representing AI chatbot training and success strategies.
Conversational Messaging

How to Train a Chatbot: 8 Effective Tips for Training AI

by Jenna Alburger,

Dec 21, 2022
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Customer Service

Why your business needs Customer Experience Automation

by Angelique Rodrigues,

Dec 13, 2022
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Customer Service

6 Key Advantages of Customer Service Automation

by Angelique Rodrigues,

Nov 28, 2022
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AI chat bot icon with colorful gradient, ideal for conversational AI topics.
Conversational Success Stories

Companies Using Conversational AI: 5 Successful Examples

by Jenna Alburger,

Sep 9, 2022
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Conversational Messaging

What We Can Learn from Amazon's Self-Service CS Model

by Jenna Alburger,

Aug 2, 2022
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Woman on bike holding smartphone and smiling, with a basket of colorful flowers, outdoor urban setting.
Conversational Messaging

Messenger-based support is now the second most used support channel

by Jenna Alburger,

Jul 25, 2022
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Mobile app interface with emoticons and play button icons, depicting social media interactions and user engagement concepts.
Chatbots

Customer Service Chatbots: Examples, Use Cases and Best Practices

by Jenna Alburger,

Jul 8, 2022
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Person in headset on video call using laptop, reclining on sofa with feet on table, coffee cup nearby, home office setting.
Conversational Messaging

New Technology and User Adoption with Dr. Nicola Millard

by Jenna Alburger,

Jul 4, 2022
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Reduce AHT illustration with descending arrows and Hubtype logo on purple background, emphasizing efficiency improvement.
Chatbots

How Insurance Chatbots Reduce Average Handle Time (AHT)

by Jenna Alburger,

May 10, 2022
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Smiling woman in yellow top making heart gesture, surrounded by social media icons and engagement metrics on pink background.
Conversational Success Stories

Chat-Based Shopping Platform Closes $12M Funding Round

by Jenna Alburger,

Apr 29, 2022
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Abstract mobile banking scene with smartphone and credit card, ideal for WhatsApp API articles.
Conversational Messaging

WhatsApp Banking API: How Financial Institutions Can Use WhatsApp

by Jenna Alburger,

Apr 8, 2022
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Woman using laptop and credit card, representing online banking with challenger banks.
Chatbots

The Rise of Challenger Banks: 5 Key Takeaways for Industry Leaders

by Jenna Alburger,

Apr 8, 2022
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Chat app interface on smartphones, showing call and message screens. Suitable for communication technology content.
Conversational Messaging

Conversational Customer Engagement—The Ultimate Guide

by Jenna Alburger,

Mar 18, 2022
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Online shopping on smartphone with credit cards, showcasing e-commerce and digital retail trends.
Conversational Messaging

Conversational CX: The Future of Customer Communication

by Jenna Alburger,

Mar 10, 2022
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Person using laptop in creative workspace, ideal for home office or remote work articles.
Conversational Messaging

Different Types of Chatbots: Which is One Right for your Business?

by Jenna Alburger,

Feb 9, 2022
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Smiling woman in yellow sweater using smartphone against orange background, ideal for conversational UI themes.
Conversational Messaging

How Conversational UI Powers Better User Experiences (with Examples)

by Jenna Alburger,

Feb 7, 2022
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Hand typing chat messages on smartphone in dark, highlighting mobile communication and technology interaction.
Chatbots

Enterprise Chatbots: Improve CX at the Enterprise Level

by Jenna Alburger,

Jan 13, 2022
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Meeting at wooden table with laptops and tablets, showcasing teamwork and collaboration for Hubtype.
Conversational Messaging

5 Effective Tips For Planning Your Conversational Strategy

by Jenna Alburger,

Dec 27, 2021
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