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Conversational Messaging

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Illuminated office building windows at night, ideal for articles on contact centers and modern workspaces.
Conversational Messaging

How Contact Center Channels Will Be Divided in 2023

by Jenna Alburger,

Apr 20, 2020
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I'm unable to access external images directly. However, based on your task instructions, if you describe the content of the image, I can help craft an SEO-optimized alt tag for it.
Conversational Messaging

How to Use the WhatsApp Business API: 7 Effective Tips

by Jenna Alburger,

Apr 2, 2020
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Sorry we're closed sign on a glass door, symbolizing business closures.
Conversational Messaging

Digital Customer Experiences Are Urgent in the Wake of COVID-19

by Jenna Alburger,

Mar 24, 2020
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Driver holding phone while steering, highlighting distracted driving dangers.
Conversational Messaging

Move Over SMS, Conversational Interfaces are the Future

by Jenna Alburger,

Mar 6, 2020
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Scaffolding structure during sunset, ideal for articles on construction strategy.
Conversational Messaging

Scaling Your Conversational Strategy? Consider This First

by Noor Anwar,

Feb 24, 2020
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Hand holding lightbulb against pastel sky, symbolizing creativity and innovation.
Conversational Messaging

7 Signs That You've Outgrown Your Drag and Drop Chatbot

by Jenna Alburger,

Feb 18, 2020
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High-rise building against pastel sky, ideal for urban architecture or banking content.
Conversational Messaging

Conversational banking: What we can learn from challenger banks

by Jenna Alburger,

Feb 14, 2020
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Elephant inside modern conference room, highlighting out-of-place concept. Perfect for unusual design articles.
Conversational Messaging

Building the Contact Center of the Future

by Marc Caballé, Hubtype CEO & Co-Founder

Dec 16, 2019
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Person using credit card to shop online on laptop, ideal for e-commerce and digital payment content.
Conversational Messaging

How Ecommerce Brands Can Use Messaging in a Deeper Way

by Jenna Alburger,

Nov 4, 2019
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