We're thrilled to announce the release of the Knowledge Base feature, now with URL support! This powerful new addition allows you to enrich your conversational app with comprehensive, up-to-date information drawn from multiple sources, including live webpages.

Key Highlights:

Support for Multiple Content Types: Add knowledge sources in various formats: PDF, word, txt, excel, csv, and now URLs, giving you more flexibility in the types of content you can incorporate.‍
URL Integration: Link directly to static, public webpages, allowing your conversational app to pull the latest information from online sources. This ensures your chatbot's responses remain accurate as webpage content updates.
Centralized Knowledge Repository: Store, organize, and manage all your reference materials in one place. This makes it easy to keep your conversational app's knowledge current and relevant.

Watch this video to learn how to use the knowledge base in your conversational app today:
To learn more about Knowledge Bases, please refer to our product documentation.

⚡️ Improvements

🛠️ Bug Fixes

Markdown: Fixed issues that caused incorrect display of markdown formatting (bold, italic, etc.) on WhatsApp and Messenger.‍
Conditionals: Resolved an issue that caused errors in conditional logic on Messenger.‍
Country list in Flow Builder: Updated “Dutch” to “Netherlands” in the country list.‍
Bot selector: Fixed an issue with the bot selector in Automation Metrics not loading correctly.‍
Empty messages: Fixed an issue with some messages in the Conversation explorer not loading correctly.