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What is a Carousel?

A carousel is a type of content in which you can include several elements next to one another. They can include elements such as: an image, title, subtitle, description and/or button. The user will be able to navigate through the elements by sliding right and/or left. They can be used to display a list of products, features, or any other type of information you choose.

Important: Carousel content is only supported on web chat channels.

How to edit a Carousel

You can add as many elements as you desire to the carousel content, and in each one you can edit:

  • Content ID.
  • Title: Edit the title of the element using text and emojis.
  • Subtitle: Edit the subtitle of the element using text and emojis.
  • Image: Add an image to enrich the content.
  • Button text: The text that will appear on the button that the end-user will click on. You can use text and emojis.
  • Button URL: Add a web address that you want to redirect the user to once he/she clicks on the button.

How the Carousel content is displayed in each channel

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