Reach your customers proactively and keep the data behind those conversations organized. Manage your contact directory and custom fields, then send targeted WhatsApp campaigns to the right audience — all from one place.

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Set up your first campaign

Create a WhatsApp campaign step by step — from prerequisites and audience to your Campaign Flow — with progress saved as a draft along the way.

Target the right audience

Build your campaign audience with filters like country and customer tier. See how AND logic works and how the live contact count updates as you refine.

Launch a campaign

Launch a Ready campaign and learn what happens next for each trigger type — on launch, in batches, or on a customer event.

Manage and edit campaigns

Understand campaign statuses and what you can do in each — editing, completing, duplicating, and deleting live and finished campaigns.

Monitor campaign performance

Track Sent, Failed, and Skipped results against your audience, and learn how campaign performance is measured.

Contacts List

Your organization's directory of everyone who has messaged you. Find contacts, review and update their data, and import or export in bulk, all in one place.

Contact Info Fields

Define the custom fields that store data on your contacts and conversations. The same fields power Inbox, Campaigns and your bots.

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