AI Spell Checker automatically catches and corrects spelling errors in an agent's reply beforeit reaches the customer. It's for agents only, never rewrites grammar or tone — only spelling— and the agent is always in control. It switches off automatically if AI Translations is activeon the same conversation

Purpose: A lightweight QA safety net that's invisible when it's not needed and never blocks the agent.
Value: Cleaner, more professional customer-facing messages with zero extra effort from agents — no typos, missing accents, or punctuation slips reaching the customer, in brand-sensitive channels like WhatsApp.‍
Who it's for: Agents only.

How to use Hubtype Copilot?

AI Copilot must be enabled for your organization
For AI Translation: Primary languages must be configured
For AI Contact Reason: Contact reasons must be configured in project settings
Cases must have conversation content for AI to analyze

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