Master the art of building powerful conversational workflows and automation. Learn to create chatbots, design conversation flows, and implement advanced automation features to streamline your operations.

Articles

Knowledge base: Best practices when creating knowledge sources

Knowledge Base source best practices: keep sources updated, split by topic, avoid tables, repeat key context, and check exported links.

Knowledge base: How to integrate the Knowledge Base into the Flow Builder

Use the Knowledge Base component in Flow Builder: activate KB, select sources, set instructions, and optionally enable context retention.

No results found

Please try other keywords